Privacy Policy

Last updated: July 2026

1. Information We Collect

When you place an order or contact us, we collect:

• Personal details: name, phone number, WhatsApp number, email address, delivery address
• Order information: products purchased, size, quantity, payment method, transaction ID
• Communications: messages, reviews, and inquiries you send us
• Technical data: IP address, browser type, device information for analytics

2. How We Use Your Information

• Process and fulfill your orders
• Communicate order status, shipping updates, and confirmations
• Provide customer support via WhatsApp, email, or phone
• Improve our products, website, and customer experience
• Send occasional promotional offers (only with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share data with delivery partners solely for order fulfillment. We may disclose information if required by law.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no online transmission is 100% secure.

5. Data Retention

We retain your order data for record-keeping and tax purposes. You may request deletion of your personal data by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us on WhatsApp or email.

7. Third-Party Services

We use Cloudflare Pages for hosting, WhatsApp for communication, and eSewa/Khalti/Fonepay for payments. These services have their own privacy policies.

8. Contact

For privacy-related inquiries: asvika-wear@zohomail.com or WhatsApp +977 9761789759.