Shipping & Returns

Last updated: July 2026

Shipping

We ship to all locations across Nepal.

Orders are processed within 24 hours. You will receive a WhatsApp confirmation once your order ships.

Shipping charges vary by location and order size. We aim to keep delivery affordable — contact us for exact charges before ordering.

We want you to love your kurti — and we want you to order with confidence.

No Return / No Exchange — please choose your size carefully.

All sales are final. Readymade and custom-tailored kurtis cannot be returned or exchanged for size, taste, or fit reasons.
Custom-tailored kurtis: made to your specific measurements and strictly non-refundable and non-exchangeable.
Wrong item/defect: if we send the wrong item or it arrives damaged or defective, we will replace it at no extra cost. Notify us within 24 hours of delivery with photos.

Need help with sizing before you order? Message us on WhatsApp and we'll guide you to the perfect fit — that's the best way to avoid returns.

Because all sales are final, refunds are only issued when we are unable to deliver, or when a damaged/incorrect item cannot be replaced.
Approved refunds are processed within 5–7 business days back to your original payment method (eSewa, Khalti, Fonepay, or bank transfer for COD).

Orders can be cancelled within 2 hours of placement (before processing). Custom-tailored orders cannot be cancelled once stitching has begun.

Message us on WhatsApp with your Order ID, photos of the item, and the issue. We'll arrange a replacement quickly.